RETURN POLICY
You have the right to cancel and return your order within 14 days after receiving the final item in your order.
To request a cancellation before shipment or to start a return after delivery, please use our online return and cancellation portal:
Sign in using the email address connected to your order and follow the steps shown in your account.
After notifying us of your return, you have 14 days to send the item back. Customers are responsible for the return shipping costs unless the item received is faulty, damaged or incorrect.
You may inspect and try on an item as you would in a physical store. Items should be returned clean and, where reasonably possible, with the original packaging and tags. If an item has been used more than necessary to assess it and has therefore decreased in value, this loss in value may be deducted from the refund.
Refunds will be issued to the original payment method within 14 days after we receive your cancellation or return notification. We may wait until we have received the returned item or proof that it has been shipped.
When an entire order is returned, the original standard delivery costs will also be refunded. Additional costs for an upgraded or express delivery method are not refundable.
For questions or technical issues with the return portal, contact: