PRIVACY POLICY
This Privacy Policy explains how DNG FASHION collects, uses and protects your personal information when you visit our website, place an order or contact us.
DNG FASHION stands for Dutch Next Generation. We respect your privacy and are committed to protecting your personal data.
Who we are
This website is operated by DNG FASHION.
Company name: DNG FASHION
Email: info@dngfashion.com
Chamber of Commerce number: 42066157
VAT number: NL005468645B68
Country: The Netherlands
What personal information we collect
When you visit our website, place an order or contact us, we may collect the following information:
• Name
• Email address
• Billing and shipping address
• Phone number, if provided
• Order details
• Payment information
• IP address
• Device and browser information
• Website usage and cookie data
• Messages or information you send to us through email or contact forms
We only collect personal information that is necessary to run our webshop, process orders, provide customer service and improve our website.
How we use your personal information
We may use your personal information to:
• Process and ship your order
• Send order confirmations and shipping updates
• Provide customer support
• Handle returns, cancellations and refund requests
• Improve our website and customer experience
• Prevent fraud and protect our webshop
• Comply with legal and tax obligations
• Send marketing emails, only when you have subscribed or given permission
Legal basis for processing
We process your personal information based on one or more of the following legal bases:
• Performance of a contract, for example when you place an order
• Legal obligation, for example for tax and administration purposes
• Legitimate interest, for example to improve our website and prevent fraud
• Consent, for example when you subscribe to our newsletter or accept certain cookies
Sharing your personal information
We only share your personal information when this is necessary to operate our webshop and provide our services.
We may share your information with:
• Shopify, our webshop platform
• Payment providers used to process payments
• Shipping and fulfilment partners
• Email and marketing service providers
• Analytics and advertising partners, if applicable
• Government authorities when legally required
These parties may only use your information for the purpose of providing their services to us or when required by law.
Payments
Payments on our website are processed securely through external payment providers. We do not store your full payment card details on our own systems.
Shipping
To deliver your order, we share the necessary shipping information with delivery partners. This may include your name, shipping address, email address and phone number if required for delivery updates.
Marketing emails
If you subscribe to our newsletter, we may send you emails about new drops, promotions and updates from DNG FASHION.
You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at info@dngfashion.com.
Cookies
Our website uses cookies and similar technologies to make the website work properly, improve your shopping experience, analyse website traffic and support marketing activities.
Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent depending on your location and privacy settings.
You can manage your cookie preferences through our website cookie banner or your browser settings.
How long we keep your information
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
Order and invoice information may be stored for the period required by Dutch tax and administration laws. Customer service messages are kept only as long as needed to handle your request and maintain proper records.
Your rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate personal information
• Request deletion of your personal information
• Restrict or object to certain processing
• Request a copy of your personal information
• Withdraw your consent for marketing or cookies
• File a complaint with a data protection authority
To exercise your rights, contact us at info@dngfashion.com.
International transfers
Some of our service providers, including webshop, payment, analytics or marketing partners, may process personal information outside the European Economic Area. When this happens, we rely on appropriate safeguards where required by applicable privacy laws.
Security
We take reasonable measures to protect your personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no method of online transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. If we make significant changes, we may notify you through our website or by email where appropriate.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
DNG FASHION
Email: info@dngfashion.com